Helping Students Manage Traumatic Events

Helping Students Manage Traumatic Events

As members of our Iowa State University community, faculty and staff play a valuable role in supporting our students and our community manage difficult situations. Traumatic situations have a significant impact on the student’s functioning and ability to succeed in the classroom. Students can be impacted by traumatic events, loss (friends/family, other students, or faculty), acts of violence both nationally and locally, or struggle with their own mental health or other life difficulties. As a community of care we provide support for our students through expressing care and helping them connect with the various supports and resources at Iowa State.

Faculty and staff play an important role. You are the eyes and ears of the student experience. Depending on your connection with students, you may be the first person they turn to when experiencing challenges. Review and bookmark the Helping Students Manage Traumatic Events page (Office of the Senior Vice President and Provost).

Essential Resources

Our colleagues in Student Counseling Services and Office of Student Assistance developed the following to help us through these times:

Cyclone Support for Students

Cyclone Support is the go-to resource hub for various student needs, including crisis resources (24/7 support or call 911 in a medical emergency), basic needs, personal finance, academics and learning, mental health, sexual assault resources and prevention, overall well-being, and more. To use this graphic for your PowerPoint, click the image below to open/download the Cyclone Support Graphic from CyBox.

ISU WorkLife for Faculty and Staff

Faculty and staff are encouraged to use resources from the ISU WorkLife site (Human Resources) for well-being, child care, elder care, health, partner accommodations, financial concerns, and more. 

Finding success, FAQs & Canvas basics (Teaching Tip)

This teaching tip includes answers to the most frequently asked instructor questions as well as Canvas basics for those new to ISU’s learning management system (LMS) Canvas.

In addition, we want to share how faculty are finding success while delivering content online:

Do you or your colleagues have success stories to share? Email us at celt@iastate.edu.

With joy for teaching,

Sara Marcketti, Director
Center for Excellence in Learning and Teaching

Frequently Asked Questions

What is the difference between synchronous and asynchronous teaching and learning?

Synchronous happens in ‘real-time’ at a specific virtual location during one particular time of the day using video conferencing tools (Webex, Zoom) to live stream a lecture/meeting. For example, every Monday at 2:10 p.m. (Central Savings Time) in a Webex virtual room. Use synchronous mode for student office hours and courses where oral communication and live discussions are crucial to attaining learning objectives.

Asynchronous happens on your schedule: materials, lectures, and assignments posted in Canvas for students to access. There are due dates, but there is also flexibility in when and where students access and complete the tasks. Self-guided lesson modules, streaming video content, virtual libraries, posted lecture notes, and exchanges across discussion boards are examples. The asynchronous model allows time for students to settle into the learning routine and for instructors to pace their facilitation.

How do I “deliver content”?

  • Consider recording short, up to 8-minute videos of mini-lectures.
  • Create videos in Canvas Studio (located on the left global navigation bar above ? help) and post them inside your online course. Videos uploaded to Studio are compacted and more accessible to students with limited internet access. For advice on how to do these things and more, see the Canvas Studio guide in MyCanvas Teacher.
  • Or consider an even more accessible option, posting mini-lectures in the form of PowerPoint slides with notes, or even a PowerPoint file and a pdf of the Notes documents, in which instructors describe the slides.

How do I deliver exams and promote academic integrity?

Assessments are powerful learning tools and provide useful information to you as an instructor.

If you have not seen your questions answered here, please consult the Deliver course content table on the Quick Start Guide page for other ideas on transforming your in-person sessions into the online environment or email celt@iastate.edu.

3 things to emphasize to all ISU students

Senior Vice President and Provost Wickert asked us to share this with you, “As you send messages (via email or Announcements, Canvas Inbox) to students regarding ISU’s conversion to virtual instruction, it is helpful to emphasize these three points consistently:

  • Virtual courses continue to count toward students’ degree programs.
  • We have implemented a temporary Pass/Not Pass option (PDF) to provide students with additional flexibility.
  • Our faculty are committed to providing a high-quality educational experience in the virtual environment. This commitment was expressed recently in a resolution from Iowa State’s Faculty Senate (PDF).”

5 steps to successful teaching in Canvas

Use these key Canvas steps to ensure a successful teaching and learning experience. Conversations with undergrad and graduate students, instructional designers, and examination of tickets submitted to the ISU Solution Center helped create these points.

  1. Announcements. Every time a student logs into your course, they see whatever you provide them via the front page (How to set a Front Page guide) as well as announcements (How to add an announcement guide). During this time of uncertainty, be sure to create an informational front page and add (and remove outdated announcements) to keep students up to date.
  2. Update Notifications. Students can turn off Canvas notifications! Set your notification preferences and then explain how students can update their notifications to ensure that they receive all Canvas updates in their iastate.edu emails.
  3. Modules for Organization. Make your course easy to navigate so that students can concentrate on the subject matter at hand. Within each module, you can include PowerPoint slides, lectures, quizzes, assignments, and discussion prompts. Some instructors organize modules by weeks and some by multi-week units under the same topic.
  4. SpeedGrader. This Canvas tool is an easy and effective way to provide an electronic record of the students’ work, your feedback, and the grade (How to use SpeedGrader guide).
  5. Publish. One of the most frequent issues submitted to the ISU Solution Center is that students cannot access the course, the modules, quizzes, tests, or assignments. The solution? Publish each content item, and use Student View to make sure that they see what you see (How do I view a course as a student? web guide).

Full Teaching Tip

View the published CELT Teaching Tip: Finding success, Frequently Asked Questions & Canvas basics (March 26, 2020 – Constant Contact) website.

Prefer a Print version?

To view the Teaching Tip as a printable document with web addresses, download the CELT Teaching Tip for March 26, 2020 (PDF).

“Uncertainty is a bandwidth stealer”* (Teaching Tip)

Uncertainty strains our mental, physical, and emotional resources. Much like scheduled Canvas, Webex, and Zoom maintenance updates, there are steps that we can take to help our students (and ourselves) feel a bit more certain.

I do not know about you, but I am stressed. Stressed about the well-being of my parents in a Covid-19 hot zone, worried about family members working in health care, and sad that the students in my creative thinking class do not have the experience that I had planned just a few months ago. And yet, I am sitting in my comfortable extra office/bedroom/gym with little worries that I will have a job or that I have enough food to eat. I am safe. For many of our students, staying home means a loss of employment, added responsibilities, and the stress of keeping up.

Here are some ideas to make this uncertain situation feel a bit more stable:

Consider assessment as a paradigm shift. Changed assessment strategies do not mean foregoing quality and teaching excellence. Consider how you can use Canvas quizzes and assignments as learning aids, and project and problem-based learning as essential survival skills. Even the College Board is adjusting its usual AP exams, eliminating multiple choice and reducing three-hour exams to 45 minutes. There is precedence for a temporary paradigm shift in the traditional assessment of student learning and in treating our students as adults also struggling with readjustment amidst uncertainty.

Keep accurate gradebooks. Undergraduate students will be able to take a pass/not pass at the end of this semester. Many students continue to work diligently to earn their deserved letter grades. Keeping your Canvas gradebook up to date provides students with an accurate depiction of their current standing.

Dispel the unknown. Provide students a structure and plan for the rest of the semester so that they can organize their time.

Listen to your students. With all of the uncertainties right now, do you know how your students are doing? This act can be as simple as asking your students how they’re doing. Students can write a word, sentence, paragraph, post a picture, or choose to opt-out. This one question can give you valuable information about their well-being and ability to connect to technologies and complete course work. If you can, provide prompt, encouraging feedback to students using written, video, or audio tools that reinforces you heard them.

You might also ask students to complete an anonymous plus delta to have a pulse on the positives and possible adjustments to your teaching and their learning. Create a Wordle from their responses and post prominently in your online course to inspire and help them persevere.

Uncertainty remains in many spheres of our lives. We can help students feel more certain by assuming the best, listening to them, and understanding that they are feeling as much, if not more, stress as we are.

With a joy for teaching,

Sara Marcketti, Director
Center for Excellence in Learning and Teaching

*Quote from author Cia Verschelden during AAC&U Webinar on “Safeguarding quality, equity, and inclusion as learning moves online.”


Full Teaching Tip

View the published CELT Teaching Tip: “Uncertainty is a bandwidth stealer”* (April 2, 2020 – Constant Contact) website.

Prefer a Print version?

To view the Teaching Tip as a printable document with web addresses, download the CELT Teaching Tip for April 2, 2020 (PDF).

9 points to remember when building your online assessments

At a recent ISU Online Learning Community, three faculty discussed how they tackle assessments in their online courses while upholding academic integrity that focuses on their students and instructional objectives. As you begin to build your online final exams, consider these tips:

Elizabeth Stegemoller (Kinesiology) shared,

  • Remember, not all students are as tech-savvy as you may think. So, step by step instructions on how to navigate various online learning tools is beneficial. This action also eliminates a large portion of emails on this topic.
  • Accommodations are challenging. Have options prepared in advance, just in case, because students often make requests at the last minute. Also, know that some requested accommodations are not feasible given your class makeup, and this is o.k. Students will understand if you clarify your rationale.
  • Let things go and focus on what you want students to learn in your course. Reduce activities if needed but maintain your expectations for what they need to learn. Communicate your expectations and trust that students will do the right thing (academic honesty).

Monica Lamm and Karen Burt (both from Chemical and Biological Engineering) shared,

  • Communicate clear expectations during the assessment. Ask students, “Given the established ground rules for the assessment and the fact that no one is watching you, what choices are you making? How are you conducting yourself?”
  • Have students sign an academic integrity pledge. As an example, use this language, “I understand that academic integrity is expected of all Iowa State University students at all times. My submission of this assessment for grading certifies that I have read and understood the ground rules. By my signature below, I pledge that I have neither given nor received unauthorized aid on this assessment.”
  • Build critical reflection within each assessment. For example, “This question must be answered to receive any credit for the rest of the assessment. Reflecting on how you completed this assessment, in less than one page, describe how you adhered to the academic integrity standards of this course, the ethical standards of the Am. Inst. of Chemical Engineers, and the dignity of the profession. Be specific in your response.”

Sayali Kukday(Genetics, Development and Cell Biology) shared,

  • Keep it Simple. Avoid making drastic changes to your assessments. A sudden radical change in the format and nature of assessments might add to student anxiety. Maintain consistency as best as you can.
  • Be Flexible. Make appropriate adjustments to grading policies and incorporate flexibility in terms of providing extra credit activities that still achieve your learning objectives, but may take some pressure off of your students.
  • Communicate expectations. Be transparent about how you expect your students to maintain academic integrity when completing formative and summative assessments.
Read through and bookmark the Academics and Instruction Update: Prep Week & Final Exam Guidance (SVPP COVID-19 Communication #7) page.
For next steps in planning your final exams, use the following resources:

Classroom technology for fall 2020 (ITS)

Information Technology Services (ITS) Audiovisual Experience Team (AVXT) is equipping general university classrooms with technology for live synchronous learning, asynchronous lecture capture, or both.

Some classrooms will include pan/tilt/zoom cameras and integrated audio. These classrooms will enable lecture capture using Panopto with cloud storage, and/or connect with the instructor’s device for videoconferencing or recording. Other classrooms will include a web camera and desktop microphone compatible with conventional software. Some general university classrooms will not have this new technology installed by August 17, and installations will continue into the first several weeks of the semester. Information Technology Services is providing a printed sheet of in-room instructions to assist instructors in using the new technology. To review this overview, download from CyBox the Fall 2020 Classroom AV Presentation.pptx.

Would you like to know General University Classrooms (GUC) and the currently installed or proposed audiovisual equipment?

Visit the IT Audiovisual Classroom Technology: General University Classroom Equipment page.

If assistance is required, contact the IT Solution Center via phone 515-294-4000 or email solution@iastate.edu

This information is from the August 12, 2020: Fall Semester Updates (SVPP COVID-19 Communication #17)

Guidance on FERPA Implications for Virtual Learning During COVID-19

On behalf of the Academic Continuity Working Group review the guidance for faculty on FERPA Implications for Virtual Learning and Classroom Video Recordings During COVID-19.

This guidance was developed in consultation with the Office of University Counsel and recent direction provided by the US Department of Education.

As with other communications, the document is posted on the SVPP Fall Planning Resources for Faculty and Staff website.

Please distribute this information through your respective college networks to department chairs, faculty and others as appropriate.

Looking for CELT?

Our 2017-2018 external review encouraged us to consider the possibility of physically bringing all staff into one office location. The move would, “… foster a deeper integration of the tools and technologies within the instructional development offerings of the Center and create opportunities for pedagogical integration of these tools within the classroom design.” As of January 4, 2019 we have done just that. All of our staff, programs, and services may now be found in 3024 Morrill Hall. If you are seeking one of our staff members, view our CELT Staff Directory webpage. CELT Office 3024 Morrill Hall 603 Morrill Road Iowa State University Ames, IA 50011-2100 Phone: 515-294-5357 Email: celt@iastate.edu 3024 Morrill Hall (view map in new window)
CELT moved out of the library

New CELT faculty fellows aim to grow impact (Inside Iowa State)

Clark Coffman and Rob Whitehead may have different responsibilities as the newest faculty fellows at the Center for Excellence in Learning and Teaching (CELT), but they both are trying to make connections that will benefit individuals and the community.

Coffman, an associate professor in genetics, development and cell biology, is CELT’s graduate student and postdoctoral professional development faculty fellow, and Whitehead, an associate professor in architecture, is the high-impact practices fellow. The half-time appointments began this summer and last three and two years, respectively.

Leading initiatives

Whitehead’s role centers around three initiatives — service-learning, project-based learning and open educational resources.

Service-learning curriculum incorporates community service into course instruction — for example, a city park clean up that leads to better waste disposal and recycling through data collection.

Rob Whitehead

Whitehead

“Service-learning happens across all of the colleges in many different ways, but currently there is no common way to designate what courses are service-learning courses,” Whitehead said. “One of my responsibilities is to get a group of people together who are doing service learning around campus and try to have us teach and learn from each other.”

Whitehead wants to determine best practices and offer advice to instructors who want to modify or develop a service-learning course. Service-learning teaching and learning communities are underway, meeting once a month. Megan Myers, an assistant professor in world languages and cultures and Iowa Campus Compact engaged scholar research fellow, is helping lead the group.

“This is meant to engage the faculty, and then the faculty deliver the courses in a way that is effective for students,” Whitehead said.

Whitehead also is coordinating project-based learning, focused on different ways courses or activities can be taught.

“It is essentially the idea of brainstorming, testing and implementing,” he said. “This happens all over in architecture, engineering, ag and business. It often happens in capstone classes all around campus, but before this fellowship, there was no common practice.”

Whitehead believes project-based learning will create even more interdisciplinary interaction. The first workshops are being designed for the spring semester. Ideally, this would dovetail with work that will happen at the Student Innovation Center, opening in January.

In addition, Whitehead will serve as CELT’s lead on open educational resources, which includes the Miller Open Education Mini-Grants.

Preparing future faculty

Coffman directs CELT’s four-course preparing future faculty program designed for graduate and postdoctoral students pursuing faculty careers. Participants are aided throughout the process by self-chosen faculty mentors who are not their thesis advisers.

“Since we are a university-wide program we can’t really focus on individual disciplines,” said Coffman, who took over the 18-year-old program from a professor of veterinary pathology Holly Bender. “We provide the large-picture view, and the faculty mentor provides the discipline-specific information.”

Clark Coffman

Coffman

The first semester-long course covers the expectations of what faculty encounter at different institutions, from community colleges to top research universities. Participants create and polish cover letters, research statements, and vitae.

“We have faculty panels come in from a whole spectrum of institutions and talk about what faculty life is like, what the promotion and tenure process is like and how to put together an application,” Coffman said. “We tell the students this course really is about finding your fit.”

The next course continues work on job materials, such as diversity statements, but shifts focus to pedagogy. The third class provides teaching experience — greater than a teaching assistant — that could include teaching a section of a mentor’s course. The final class is an independent study that can range from preparing research grants to portfolio development. The program could be completed in a semester and a half as some courses can be taken simultaneously.

Participants who complete the first two courses earn the designation of a preparing future faculty associate. Those who complete three courses are fellows, while finishing all four earns them the label of scholar. The levels of distinction can be beneficial when trying to land a first job.

“Being part of this program sets you apart, especially having this level of teaching experience in the classroom,” Coffman said.

Seventy students enrolled in the first course this fall. Coffman is assisted by CELT program coordinator Karen Bovenmyer, who has helped guide 961 students through the program since its inception in 2002.

Coffman and Bovenmyer also work closely with the Center for the Integration of Research, Teaching and Learning on campus, a national program focused on effective teaching practices in higher education.

He also collaborates with the School of Education’s graduate student teaching certificate program aimed at graduate students looking to become professors.

“It is like preparing future faculty plus,” Coffman said.

Re-posted from Inside Iowa State’s New CELT faculty fellows aim to grow impact (November 21, 2019) web edition

It’s OK to Not Be OK

Last week, all faculty and academic advisors received a message about the complexity and intensity of student mental health needs. The following message was shared with students and includes a link to resources. Please consider sharing this information with your students.

Feeling stressed, overwhelmed or anxious? With the pandemic, midterms, and everyday life stressors, your feelings are valid and it’s OK to feel this way. There are campus resources available for mental health, wellbeing, and academic support. You can find more information about services and resources here.

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